Всем привет.. продаж чего-то нет, одни жалобы. Довольно часто висят canceled orders, у Вас как с этим?

Welcome
I speak Arabic and use Google Translate. I hope you understand what I am saying.
I went to the payment page
There I tried to pay with two cards
And he gave me the message
Unfortunately, you do not have enough funds to complete this purchase. In order to finalize your payment please credit your account with sufficient funds and try again in 5 minutes, or use a different credit card. If you feel that you have received this message in error, please contact your card issuing bank for further assistance.
Money has been debited from both cards
The product did not reach my email
please solve the problem
Money has been debited from both cards
And I didn't get anything
Please send the product
And get the rest of the money back