http://www.smh.com.au/business/bmw-forced-to-pay-back-72-million-to-people-it-misled-20161205-gt4ge3.html

Компания завышала доходы и занижала расходы покупателей за последние 5 лет, в результате чего 15000 успешных бимероводов вынуждены были сидеть хлебе с водой.

The company will write off $50 million in loans that the company should never have made, will make $14.6 million in direct payments to people who were ripped off or misled and grant $7.5 million in interest rate reductions on current loan contracts.

The program is understood to identify at least 15,000 customers who suffered hardship when borrowing to buy the European marque between January 2011 and August 2016.

BMW had given a loan of $27,000 to a single mother of 10 children even though she was in casual employment and had negative disposable income.

It gave $23,300 to a refugee aged 21 who had been employed for just one month and whose income was overstated. And it granted a loan of nearly $50,000 to a 76-year-old man based on earning projections

Out of 100 BMW customer files that it considered questionable, the accountants found 98 per cent breached the consumer credit code. In the vast bulk of these files, the finance company had underestimated people's monthly spending when assessing them for a loan.